Abuse can happen to anyone — no matter the person's age, sex, race, religion, or ethnic or cultural background. Each year, hundreds of thousands of adults over the age of 60 are abused, neglected, or financially exploited. This is called elder abuse. Abuse can happen in many places, including the older person's home, a family member's house, an assisted living facility, or a nursing home. The mistreatment of older adults can be by family members, strangers, health care providers, caregivers, or friends. Most victims of abuse are women, but some are men.
Our Agency accepts and responds to reports of abuse, neglect, exploitation, and self-neglect involving older adults and adults with disabilities. Reports that do not involve physical abuse or require immediate attention can also be made online at ReportToAPS. The hour hotline is staffed by social workers who determine the appropriate response, which may include conducting an emergency home visit. Learn more about recognizing adult abuse. Mandated reporters are required by California State law to report suspected abuse or neglect of elders or dependent adults as soon as possible. Our Long-Term Care Ombudsman advocates for the rights of people living in skilled nursing facilities, residential care facilities for the elderly, and assisted living programs. Skip to main content.
In California, elders are defined as persons 65 years and older. Under California law, elder abuse can be both criminal and civil. Criminal elder abuse occurs when a person knows that victim is an elder, then willfully causes or permits that elder to suffer, or inflicts unjustifiable physical pain or mental suffering on the elder. It also covers situations where a person willfully causes or permits an elder to be placed in a situation in which their health is endangered.
Elder Abuse Hotline. For immediate assistance, dial APS receives reports from family members, service and health providers, law enforcement, and other concerned citizens.